Returns & Refunds – DashSabers
At DashSabers, we want you to be satisfied with your purchase. This policy is in addition to your rights under the Australian Consumer Law.
We accept change-of-mind returns within 30 days of delivery.
To be eligible:
Customers are responsible for return shipping costs for change-of-mind returns.
To start a return, contact us at support@dashsabers.com.
If your item is faulty, damaged, or not as described, you are entitled to a remedy under the Australian Consumer Law.
Depending on the issue, this may include:
DashSabers will cover reasonable return shipping costs for faulty or incorrect items.
Please contact us at support@dashsabers.com with details and photos of the issue.
Once your return is received and inspected, we will notify you of the outcome.
If approved:
We only replace items if they are faulty, damaged, or incorrect.
For change-of-mind exchanges, please return the item and place a new order.
For any questions, please contact us at:
support@dashsabers.com
