Shipping policy
Shipping Policy – DashSabers
Free Worldwide Shipping
We offer free worldwide shipping on all orders.
We aim to dispatch and deliver your order as quickly as possible. Shipping is free regardless of order size or product type.
Shipping Times
Orders are typically delivered within 7–10 business days from the date of purchase.
Please note:
- Delivery times are estimates only
- Delays may occur during busy periods or due to factors outside our control (such as courier delays or customs processing)
If your order is taking longer than expected, feel free to contact us at support@dashsabers.com.
Customs Fees
International orders may be subject to customs duties, import taxes, or clearance fees depending on your country.
These charges:
- Are set by your local customs authority
- Are the responsibility of the customer
- Are not included in the product price or shipping
We recommend checking with your local customs office for more information.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this to monitor your shipment while it is in transit.
Delivery & Responsibility
Once an order has been shipped, it is handled by third-party carriers.
If tracking shows that your order has been delivered but you have not received it:
- Please check with household members or neighbours
- Contact the shipping carrier directly
DashSabers will assist where possible, but is not responsible for delays, loss, or delivery issues caused by carriers.
Shipping Locations
Our products are shipped from multiple warehouses depending on stock availability and demand, including locations in Australia, the United States, the United Kingdom, Spain, and Hong Kong.
Packaging
All products are securely packaged to ensure safe delivery.
Each order typically includes:
- Lightsaber hilt
- Blade
- Charging cable
- Tools and accessories (if applicable)
Please ensure all packaging is fully opened to retrieve all included items.
Contact
If you have any questions about your order, please contact us at:
support@dashsabers.com
We aim to respond within 24–48 hours.