Shipping policy

Shipping Policy – DashSabers

Free Worldwide Shipping

We offer free worldwide shipping on all orders.

We aim to dispatch and deliver your order as quickly as possible. Shipping is free regardless of order size or product type.


Shipping Times

Orders are typically delivered within 7–10 business days from the date of purchase.

Please note:

  • Delivery times are estimates only
  • Delays may occur during busy periods or due to factors outside our control (such as courier delays or customs processing)

If your order is taking longer than expected, feel free to contact us at support@dashsabers.com.


Customs Fees

International orders may be subject to customs duties, import taxes, or clearance fees depending on your country.

These charges:

  • Are set by your local customs authority
  • Are the responsibility of the customer
  • Are not included in the product price or shipping

We recommend checking with your local customs office for more information.


Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can use this to monitor your shipment while it is in transit.


Delivery & Responsibility

Once an order has been shipped, it is handled by third-party carriers.

If tracking shows that your order has been delivered but you have not received it:

  • Please check with household members or neighbours
  • Contact the shipping carrier directly

DashSabers will assist where possible, but is not responsible for delays, loss, or delivery issues caused by carriers.


Shipping Locations

Our products are shipped from multiple warehouses depending on stock availability and demand, including locations in Australia, the United States, the United Kingdom, Spain, and Hong Kong.


Packaging

All products are securely packaged to ensure safe delivery.

Each order typically includes:

  • Lightsaber hilt
  • Blade
  • Charging cable
  • Tools and accessories (if applicable)

Please ensure all packaging is fully opened to retrieve all included items.


Contact

If you have any questions about your order, please contact us at:
support@dashsabers.com

We aim to respond within 24–48 hours.